Terms of service for ALL families

Sick policy: In the interest of everyone’s health & safety, children are not permitted to attend childcare if ANY of the following apply:

• a confirmed or suspected case of any highly contagious illness (i.e. chicken pox, COVID-19, flu, pink eye, hand foot and mouth, etc.)

  • to return to childcare, children will need at least two negative rapid tests (when applicable) AND none of the symptoms below

• a fever of 100.4 degrees or higher within the previous 24 hours (within 48 hours of vaccinations, if children exhibit no other symptoms, the fever threshold is raised to 102.1 degrees)

  • to return to childcare, children will need to maintain a temperature of under 100.4 degrees at least eight hours after the last dose of fever-reducing medications

• two or more episodes of vomiting OR diarrhea within the previous 24 hours

• Emergency Department visit or Hospital Admission within the previous 24 hours

• unable to participate in normal childcare activities & routines due to fatigue or need for monitoring

• requires more care than Jenni can provide without compromising the care of the other children

• if your child has a rash, please communicate with Jenni ASAP to determine if they are able to attend childcare (send photos if possible)

  If I call to notify you that your child needs to be sent home, please make every effort to pick up your child within two hours. They will be excluded from childcare for a minimum of 24 hours, or until they no longer exhibit any of the above symptoms. Please give me at least two hours notice when you feel your child is well enough to return to childcare.

Absence: If I arrive for pick up and am unable to reach you, I will wait for 10 minutes and make at least three attempts to call. If unsuccessful, I will leave and send an invoice for the full amount of the scheduled service.

Billing: Services will be billed via Quickbooks after completion of the service. All invoices are due the Monday after they are sent. Your balance will be considered overdue beginning on Tuesday- you will accrue a late fee of 5% per day, and will not receive childcare until your account is paid off.

Privacy: The safety of your children is my number one priority. I will never publicly share our current location, plans for the day, or any photos / identifying information of the kids. I do share cropped / blurred photos of our activities on Instagram; please let me know if you do not want your child posted at all.

Travel: We love to get out and about! I have a minivan and large collection of car seats to accommodate the kids. I have memberships to most museums and play spaces in the city, and will let you know ahead of time if we’re planning an activity that would require reimbursement. We usually stay within 30 minutes of the city, but will occasionally travel further, especially in the warmer months. We will never drive more than an hour from the city without prior parent permission. I’m happy to share my location with you if that would make you feel more comfortable.